Privacy Policy

Privacy Policy

Enso Wax, together with its affiliates and subsidiaries (collectively, “Enso Wax,” “we,” or “us”), is committed to protecting your privacy. This privacy policy (“Policy”) explains how we collect, use, disclose, retain, and otherwise process your personal information when you access or use Enso Wax websites, applications, forums, social media accounts, blogs, and related software and features; participate in Enso Wax contests or sweepstakes; purchase our products or services; and/or visit our physical stores and locations and/or participate in experiences (collectively, all of our offerings referenced in this paragraph, together with any and all future online and offline offerings, are referred to herein as the “Services”). Please review this Policy carefully.

We may also apply different or additional privacy notices in connection with certain activities, programs, and offerings. Our privacy practices are subject to applicable laws in the places in which we operate, which means we engage in the practices described in this Policy in a particular country only as permitted under the laws of such jurisdiction.

This Policy is incorporated into Enso Wax’s Terms of Service by reference, as if fully set forth therein.

If you have any questions about this Policy, please contact us at info@ensowax.com.

Contents

Who We Are
Information We Collect
Use of Your Personal Information
Legal Bases for Processing
How We Share Your Personal Information
Targeted Advertising and Analytics Services
Your Privacy Rights and Choices
Children
Third Party Links and Social Media Platforms
Data Transfers
Sensitive Information
Security
Data Retention
Additional Disclosures for California Residents
Notice of Financial Incentives and Bona Fide Loyalty Programs [for California and Colorado Residents]
Nevada Privacy Rights
Updates to this Policy
Contacting Us

Who We Are

The Enso Wax entity responsible for determining the purposes and means of processing your personal information will be Enso Wax. You can find the contact information under the "Contacting Us" section below.

Information We Collect

Personal information means any information from which you may be identified directly or indirectly. The types of personal information we collect depend on how you interact with us or use our Services.

Information You Provide to Us

We may collect the following categories of personal information from you:

Contact information, such as your name, email address, mailing address, and phone number;
Account information, such as your email address, reward information, and benefits;
Purchase information, such as the types of products or services requested, order details, delivery information, payment details, billing or shipping information, and return or exchange information. Please note that we do not store complete credit/debit card information;
Optional information you may choose to provide, such as your month/day of birth, social media handles, gift card and refer-a-friend recipient information, and demographic information (such as your ethnicity, which is considered and treated as "sensitive information" if you choose to provide it);
Any other information you choose to provide, such as product reviews, responses to surveys or quizzes, information to participate in a contest or promotion, marketing preferences, or to receive customer support;
Communications data that you submit to us, such as when you communicate with our customer service team or other Enso Wax employees, representatives, agents, or third parties providing services on our behalf. This includes information that you submit when you engage in our online customer service chat functionality or call customer service. Customer service calls and chats may be recorded and stored by us and our third-party chat service providers for quality and assurance purposes.

Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect from you, such as from:

Other users: If you choose to participate in our refer-a-friend program or purchase an e-gift card for someone else, we may collect information about your friend (such as a name and email address) in order to invite your friend to shop with us or send them their e-gift card.
Third-party social media platforms and networks: We may collect information such as photos, posts, likes, and your engagement with our content on a social media platform or network (including Instagram, Facebook, Google, TikTok, Pinterest). For more information about the privacy practices of those platforms and networks, please review the privacy policies and settings of the social media platforms and networks that you use.
Partners: Occasionally, we will partner with third parties on social media and online channels to sponsor giveaways and promotions. Terms and conditions will accompany each giveaway and promotion, and it is the responsibility of all entrants to read the applicable terms and conditions and privacy policies carefully to understand how their information will be collected and processed by us and our third-party partners in connection with such giveaways and promotions. If you choose to share your information in order to participate in a giveaway or promotion, your entry information may be shared with such third parties. We may also receive information about you from partners we choose to collaborate or work with, including to create co-branded products, and as part of our corporate gifting program.
Data providers: We may collect additional information about you from data co-ops, data licensors, or card-linked offer partners that provide contact, profile, demographic, and other information, such as information about your household, interests, education background, and your and your household’s purchasing history. These providers include mailing list providers, advertising networks, media monitoring companies, and data co-ops. Some of these providers may combine data collected about visitors to our Services through cookies, pixel tags, and similar technologies, with email or mailing addresses they have access to help us serve relevant marketing offers to you via email and direct mail. Information we receive from these sources may supplement information provided by you.

Information We Derive Or Infer

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.

Information we collect by automated means. We automatically collect certain personal information when you access and use our Services, interact with our communications or shop in our stores. To collect this information, we (and our partners) may use tracking technologies, such as cookies, pixels, web beacons and similar technologies. We may also collect information about your online activities over time and across third-party websites. The types of information we collect may include:

● Device and Network Data. We collect certain information about the device you use to access our Services such as, your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, and mobile network data.
● Usage Data. We collect information about your activity on our Services, such as your access times, pages viewed, email opens, the routes by which you access our Services, links clicked, and other system activity, your internet service provider (ISP), MAC address, mobile advertising ID, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Services.
● Session-replay technologies. We, and our service providers, may also collect usage data through session replay scripts that employ software code to record users’ interactions with the Services in a manner that allows us to watch and analyze visual reconstructions of those user sessions. The replays include mouse clicks, mouse movements, and scrolling activity, but we do not collect keystroke data. These replays help us diagnose usability problems and identify areas for improvement.
● Video Data. We collect information, such as through sensors and closed-circuit TVs for security monitoring, traffic counting or geofencing to identify traffic in our offices or stores.

We may associate this information with your Enso Wax account if you have one, the device you use to connect to our Services, or email or social media accounts that you use to engage with Enso Wax. For more information about cookies and how to disable them, please see “Your Privacy Right and Choices

Information We Collect By Automated Means

We automatically collect certain personal information when you access and use our Services, interact with our communications, or shop in our stores. To collect this information, we (and our partners) may use tracking technologies, such as cookies, pixels, web beacons, and similar technologies. We may also collect information about your online activities over time and across third-party websites. The types of information we collect may include:

Device and Network Data: We collect certain information about the device you use to access our Services, such as your device’s hardware model, browser type, IP address, operating system version, language settings, unique device identifiers, advertising identifiers, and mobile network data.
Usage Data: We collect information about your activity on our Services, such as your access times, pages viewed, email opens, the routes by which you access our Services, links clicked, and other system activity. This may include information about your internet service provider (ISP), MAC address, mobile advertising ID, and identifiers associated with browser cookies, web beacons, and similar technologies we deploy on our Services.
Session-Replay Technologies: We, and our service providers, may also collect usage data through session replay scripts that employ software code to record users’ interactions with the Services in a manner that allows us to watch and analyze visual reconstructions of those user sessions. The replays include mouse clicks, mouse movements, and scrolling activity, but we do not collect keystroke data. These replays help us diagnose usability problems and identify areas for improvement.
Video Data: We collect information, such as through sensors and closed-circuit TVs for security monitoring, traffic counting, or geofencing to identify traffic in our offices or stores.

We may associate this information with your Enso Wax account if you have one, the device you use to connect to our Services, or email or social media accounts that you use to engage with Enso Wax. For more information about cookies and how to disable them, please see contact us.

Use of Your Personal Information

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market our Services. We use your personal information to:

Provide Products and Services: Provide, maintain, and improve our Services, products, data, and events.
Complete Transactions: Complete the transactions you request, perform our contractual obligations, and use your personal information as otherwise anticipated within the context of our ongoing business relationship.
Manage Accounts: Create and manage your online accounts and profiles and Enso Wax memberships, including for loyalty programs.
Service Communications: Send notifications related to your account, purchases, exchanges and returns, technical notices, security alerts, and information regarding changes to our policies.
Respond to You: Respond to your requests and any other communications from you, including to provide customer service.
Advertising and Marketing: Send advertising or marketing communications about Services, offers, products, promotions, rewards, and events offered by Enso Wax and others, and provide news and information that we believe may be of interest to you, all as permitted by applicable law.
Offers and Events: Offer, conduct, and administer loyalty programs, events, classes, contests, prize draws, sweepstakes, and other promotions.
Research and Development: Conduct research and development, including surveys and other market research.
Facilitate Engagement: Facilitate and measure your engagement with the Services and social media engagement with our brand, including enabling you to post comments and reviews and post on social media.
Personalize Your Experience: Monitor, analyze, and audit your engagement with our brand and your interactions with our Services and online ads to better understand your interests and behaviors and customize your experience, including the ads you see when you use the Services or third-party platforms based on your preferences, interests, purchase history, and browsing behavior.
Safety and Security: Detect, investigate, respond to, and protect against malicious, deceptive, or illegal or objectionable activity, including fraudulent transactions, error, negligence, and breach of contract, security incidents, and harm to the rights, property, health, or safety of Enso Wax and our users, customers, employees, or others.
Troubleshooting: Debug, identify, and repair efforts that impair existing or intended functionality of our Services.
Corporate Transactions: We may process personal information in the context of corporate acquisitions, mergers, or other corporate transactions, including in the process of diligence activities related to such transactions.
Your Consent: We may process your personal information in accordance with your consent or instructions.
Comply with Legal Obligations: We will process personal information to comply with our legal or regulatory obligations, including tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions.
Reasonable Other Purposes: As permitted by applicable law, we may process personal information to carry out certain short-term activities and other reasonable purposes related to the products or Services you purchase from us or your ongoing relationship with us. Where required by applicable law, we will provide notice of such data processing prior to using your personal information for such purposes.

Legal Bases for Processing

The laws in some jurisdictions require companies to tell you about the legal grounds they rely on to process your information. Our legal bases for processing your information as described in the “Use of Your Personal Information” section above are as follows:

Contractual Necessity: We need to use your personal information to perform our responsibilities under our contract with you (e.g., processing payments for and providing the products you have ordered).
Legitimate Interests: We have a legitimate interest in processing your personal information. For example, we may process your personal information for performing marketing activities, to conduct data analytics, and to provide, secure, and improve our Services.
Legal Obligation: We need to do so to comply with a legal obligation to which we are subject.
Protection of Vital Interests: We need to do so to protect your vital interests or those of others.
Consent: We have your consent to do so (e.g., promotional emails), which you may withdraw at any time.

How We Share Your Personal Information

We share the categories of personal information described in the “Information We Collect” section above in the following ways:

Within Enso Wax: We may disclose certain of your personal information to Enso Wax’s current and future parents, subsidiaries, and affiliates under common ownership or control with Enso Wax and its respective personnel (such as our customer service team) who need to know the information for the purposes described above.
Vendors, Consultants, and Service Providers: We may use vendors, consultants, and service providers acting on Enso Wax’s behalf to perform some of the services described above, including for order fulfillment, customer service, web hosting, analytics, advertising and related services, and payment processing and fraud protection. Our vendors, consultants, and service providers may change over time, but we will use trusted service providers who we require to take appropriate security measures to protect your personal information in line with our policies.
Business Partners: We may share information with our partners in connection with offering co-branded services and products, selling or distributing our products, or engaging in joint promotions or marketing activities.
Professional Advisors: We may share information about you with our professional advisors, including our accountants, auditors, lawyers, insurers, and bankers in connection with corporate transactions or the management of our business or operations.
Data Providers: We may use data providers with whom we share limited information about our customers in the United States and Canada (“Data Providers”) for targeted advertising. If you prefer that we not share your personal information with our Data Providers, you can notify us at any time using the contact details below.
Online Advertising Partners: We partner with companies that assist us in advertising our Services, including partners that use cookies and online tracking technologies to collect information to personalize, retarget, and measure the effectiveness of advertising.
Social Media Platforms and Networks: Some of our Services have features such as plugins, widgets, pixels, and/or other tools made available by social media platforms and networks that may result in information being collected or disclosed between us and such parties.
Other Third Parties: In certain limited circumstances, we share your personal information with other third parties, where necessary to comply with legal obligations, enforce policies and contracts, respond to requests, cooperate with law enforcement investigations, protect rights, property, health, or safety, or with your consent.
Other Users: Any content you post on our website, such as product reviews or other user content, may be publicly posted on our website and other websites.
Business Transactions: Your information may be shared, sold, or transferred as part of a merger, joint venture, sale of company assets, financing, or acquisition of all or a portion of our business, assets, or stock by another company.
Aggregated, Anonymized, or De-Identified Data: In certain instances, where permissible under applicable law, we may also share aggregated, anonymized, or de-identified information with third parties.

Targeted Advertising and Analytics Services

We may allow others to provide analytics services and serve advertisements on our behalf across the internet and in mobile applications. They may use cookies, web beacons, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, device ID, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by Enso Wax and others to, among other things, analyze and track data, determine the popularity of content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain laws. To learn more about these types of cookies, and the choices available to you with respect to these practices, see the “Your Privacy Rights and Choices” section. For more general information about interest-based ads and how you can opt out of receiving them, please visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices.

We may also use Google Analytics and Google Analytics Demographics and Interest Reporting and other providers to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. We also use Google Signals, which collects visitation information via Google advertising cookies and identifiers and associates it with Google information from accounts of signed-in users who have consented to this association for ad personalization. This Google information may include end user location, search history, YouTube history, and data from sites that partner with Google—and is used to provide aggregated and anonymized insights into a user's cross-device behaviors. You may access or delete such data via My Google Activity, and you can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/.

Shopify Audiences and Customized Ad Campaigns

We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We may also share information about your use of the Services, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in. You may opt out of Shopify Audiences by contacting us.

We may also work with third parties to serve ads to you as part of a customized campaign on third-party platforms (such as Facebook or Google). As part of these ad campaigns, we or third-party platforms may convert information about you, such as your email address, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and to serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

Your Privacy Rights and Choices

Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.

Opting Out of Marketing Communications

Promotional Emails: You may unsubscribe from our promotional emails at any time by using the unsubscribe button at the bottom of the email. If you opt out of receiving such communications, note that we may continue to send you non-promotional emails (such as order confirmation emails or emails about changes to our legal terms).
Text Messages: You may unsubscribe at any time by replying “STOP” to any mobile message sent from us.
Direct Mail: If you would like to opt-out of receiving communications via postal mail, please email info@ensowax.com.

Cookies and Similar Tracking Technologies

Like many websites, Enso Wax uses cookies to analyze visits to our websites and emails to help us improve our website, Services, and marketing campaigns. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.

Please note that even if you set your cookie preferences to block targeted advertising cookies, you may still see ads from us, though the ads will no longer be targeted based on your web browsing behavior. Note also that your cookie preferences apply only to the browser where you set such preferences, so if you use multiple browsers or devices to access our websites, you will have to set your cookie preferences on each browser, on each device. If you delete your browser’s saved cookies, you will need to reset your cookie preferences for that browser on that device. For additional information about the cookies we use and the purposes for which we use them, see our Cookie Policy.

The Right to Opt Out of Targeted Advertising, Sharing, and Sales of Personal Information

As described in our “Targeted Advertising and Analytics Services” section, we sometimes disclose certain personal information to provide more relevant and tailored advertising to you regarding our Services. Some of these activities may be considered a “sale” or “sharing” of your personal information or “targeted advertising” under applicable law. In addition, we disclose your information to other entities for advertising and marketing purposes as described in the “How We Share Your Personal Information” section above, which also may constitute a “sale” or “share” of personal information under applicable law. Please note that in accordance with applicable laws, your request will apply on a prospective basis only. We do not knowingly sell or share personal information about consumers under the age of 16.

Depending on where you reside, you may opt out of targeted advertising, sharing, and sales of your personal information by contacting us.

Please note that we will also honor legally-required browser-based opt-out signals (such as the global privacy control) in accordance with our legal obligations. You may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

Categories of Personal Information Disclosed that may be Considered “Sale” / “Sharing” or Used for “Targeted Advertising”:

Identifiers and Contact Information (e.g., name, email address)
Commercial Information (e.g., purchase info, transactional history)
Internet or Other Electronic Network Activity

Categories of Third Parties to Whom Personal Information was Disclosed that may be Considered “Sale”/ “Sharing” or “Targeted Advertising”:

Advertising partners and Data Providers

Rights Regarding the Personal Information We Process

Depending on your geographic location or place of residence, you may have the right to:

(i) Access, or obtain a copy of, personal information we hold about you.
(ii) Receive details about the personal information we maintain about you and how we have processed it.
(iii) Ask that your personal information be corrected or updated.
(iv) Request that your personal information be deleted.
(v) Object to, or request that we restrict, certain processing.
(vi) Receive your personal information in a structured, commonly used, and machine-readable format and transfer personal information about you to another entity where technically feasible.
(vii) Withdraw your consent to our processing of your personal information if we relied on consent as the legal basis for processing, subject to certain exceptions.

If you would like to exercise any of these rights, you may contact us as described under the “Contacting Us” section below, or emailing us at info@ensowax.com. Please use the email address linked to that personal information — we only complete requests on the information linked to your email address. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. We may need to request additional personal information from you, such as your order number, in order to verify your identity and protect against fraudulent requests. We will respond to your request within the time frame permitted by applicable law. Please note that we may need to retain certain information for record-keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed. If you request to delete your personal information, certain of our products and services may no longer be available to you, including membership to our Dirty Dishes Club and any loyalty points accumulated therein. You may have the right to appeal the decision if we deny your request in whole or in part. In such circumstances, we will provide you with information regarding the appeals process in our response to you.

Depending on your jurisdiction of residence, you may be able to designate an authorized agent to make a request on your behalf. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Right to Non-Discrimination

We do not discriminate against individuals who exercise any of their rights described in our Privacy Policy.

Children

Our Services are intended for general audiences and are not directed at children. If we become aware that we have collected data without legally valid parental consent from children under an age where such consent is required, we will take reasonable steps to delete it as soon as possible.

Third Party Links and Social Media Platforms

We may provide links to third-party websites, services, plug-ins, and applications, such as Facebook and Google, that are not operated or controlled by us. When you click on a link to any other website or location, you will leave our site and go to another site. This Policy does not apply to such third-party sites or services, and we cannot take responsibility for the content, privacy policies, or practices of third-party sites or services. We encourage you to review the privacy policies of any third-party sites or services before providing any information to or through them. The links to third party websites or locations are for your convenience only and do not signify our endorsement of such third parties or their products, contents, or websites.

The Services may offer social sharing features and other integrated tools (such as the Facebook "Like" or "Share" button or the Twitter “Tweet” button) which let you share actions you take on our Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Data Transfers

If you are accessing the Services from outside the U.S., please be aware that your information may be processed in the U.S. by Enso Wax as well as potentially be (further) transferred to recipients in other countries, including but not limited to Canada, Europe, the United Kingdom, Australia, and New Zealand. Some of the countries to which data may be disclosed may be countries where data protection laws may be less stringent than the laws in your country. When we transfer personal information from the European Union, United Kingdom, or Switzerland to the United States, we do so in reliance on an approved data transfer mechanism, such as the Standard Contractual Clauses adopted by the European Commission. If you are based in Australia, prior to disclosing your personal information to any overseas recipient, we will take reasonable steps to ensure that the overseas recipient complies with the Australian Privacy Principles. By using our Services and providing any information, you are consenting to the transfer and processing of your information in accordance with this Policy.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics, or genetic characteristics, or criminal background) on or through the Services or otherwise to us.

Security

The security of your personal information is important to us. While we maintain a variety of physical, technical, and administrative security measures to protect your personal information, we cannot guarantee that the Internet is 100% secure; any transmission is at your own risk. You are responsible for keeping your account password confidential. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security breach impacting you, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you.

Any payment transactions are handled by Shopify, PayPal, Venmo, Apple Pay, Google Pay, Klarna, or another payment provider and their 3rd parties, depending on your region. All direct payment gateways are required by law to adhere to the security standard set by the Payment Card Industry Data Security Standard (PCI-DSS). For information on how Shopify handles your personal information, please visit: Shopify Privacy Policy.

Data Retention

We retain personal information for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose such as to conduct audits, enforce our agreements, comply with applicable laws, establish legal defenses, pursue legitimate business purposes, and resolve disputes – the exact retention period may vary from case to case.

The criteria applied by us to determine the retention period include:

The period of time over which we provide our Services to you,
whether there is a legal retention obligation to which we are subject, and
whether retention is advisable in view of our legal position.

When we no longer need to use your personal information, it is removed from our systems and records or anonymized so that you can no longer be identified from it in accordance with applicable law.

Additional Disclosures for California Residents

This Section apply to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (Cal. Civ. Code § 1798.100 et seq.), as amended, including by the California Privacy Rights Act of 2020 and its implementing regulations (the “CCPA”), and the Shine the Light law (Cal. Civ. Code § 1798.83). If you are a California resident, this section applies to you. The CCPA provides California residents with the right to know which categories of personal information we collect and the purposes for which we use personal information. The following table summarizes the categories of personal information we have collected, our use, and sharing practices for such personal information in the preceding 12 months. The categories we use to describe personal information are those enumerated in the CCPA.

Category of Personal Information: Identifiers and Contact Information (e.g., name, email address)

Purpose of Use:

Provide Products and Services
Complete transactions
Manage accounts
Provide service communications
Respond to you
Advertising and marketing
Offers and events
Research and development
Facilitate engagement
Personalize your experience
Safety and security
Troubleshooting
Corporate transactions
Your consent
Comply with legal obligations

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Advertising networks, marketing partners, data analytics providers, market research platform, payment processors, fulfillment partners, customer support partners, Internet service providers, operating systems and platforms, Data Providers, events and promotions partners, other users, fraud prevention partners, cloud service providers, technical maintenance and system security providers

Category of Personal Information: Commercial Information (e.g., purchase info, payment details)

Purpose of Use:

Provide Products and Services
Complete transactions
Manage accounts
Provide service communications
Respond to you
Advertising and marketing
Research and development
Personalize your experience

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Data analytics providers, advertising networks, marketing partners, Data Providers, market research platform, payment processors, fulfillment partners, customer support partners, and fraud prevention partners, cloud service provider

Category of Personal Information: Characteristics of Protected Classifications under state or federal law, such as age

Purpose of Use:

Manage accounts
Advertising and marketing
Offers and events
Research and development
Personalize your experience

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Advertising networks, marketing partners, market research platform, customer feedback platforms

Category of Personal Information: Internet or other electronic network activity

Purpose of Use:

Provide Products and Services
Advertising and marketing
Research and development
Facilitate engagement
Personalize your experience
Safety and security

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Advertising networks, marketing partners, data analytics providers, Internet service providers, operating systems and platforms, customer support partners, cloud service providers, fraud prevention partners, technical maintenance and system security providers

Category of Personal Information: Geolocation data (e.g., IP address, shipping address)

Purpose of Use:

Provide Products and Services
Complete transactions
Manage accounts
Advertising and marketing
Research and development
Personalize your experience

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Advertising networks, marketing partners, data analytics providers, Data Providers, Internet service providers, operating systems and platforms

Category of Personal Information: Audio, electronic, visual, or similar information

Purpose of Use:

Provide Products and Services
Respond to you

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Customer support partners, market research platform, security partners

Category of Personal Information: Inferences

Purpose of Use:

Provide Products and Services
Advertising and marketing
Research and development
Personalize your experience

Third Party to Which We Have Disclosed Personal Information for a Business Purpose:
Advertising networks, internet service providers, data analytics providers, customer support partners, fraud prevention partners, cloud service providers

Disclosure of Personal Information: California law mandates transparency regarding the personal information we disclose to third parties. According to the CCPA, a business 'sells' personal information when it provides it to a company in exchange for valuable consideration. Enso Wax does not sell your personal information to other companies for monetary gain. However, a company may still be considered a recipient to which we 'sell' personal information if we disclose it for reasons other than a specified business purpose under California law, or if its contract allows it to use personal information for unrelated purposes.

On the other hand, a business 'shares' personal information when it discloses it to a company for cross-context behavioral advertising purposes. We engage in such sharing to deliver more relevant and personalized advertising to you about our Services. The table below outlines the categories of personal information we've collected and the categories of recipients with whom we've 'sold' or 'shared' personal information in the past 12 months.

Category of Personal Information

Third Parties to Which We Have Sold Personal Information

Third Parties to Which We Have We Have Shared Personal Information for Cross-Context Behavioral Advertising

Identifiers and Contact Information (e.g. name, email address)

Advertising partners and Data Providers

Commercial Information (e.g. purchase info, transactional history)

Advertising partners and Data Providers

Internet or other electronic network activity

Advertising partners and Data Providers

For more detailed information regarding each category, the purposes of use, and the third parties with whom we disclose or share information, please refer to the "Information We Collect," "Use of Your Personal Information," and "How We Share Your Personal Information" sections provided above.

The Right to Limit the Use of Sensitive Personal Information: California residents have the right to limit the use of sensitive personal information if we use such information to infer characteristics about them. However, we do not utilize any sensitive personal information for this purpose.

Data Retention: Please refer to the "Data Retention" section above for further details.

Do Not Track: Our website, like many others, does not currently respond to Do Not Track (DNT) signals. However, you can learn more about and opt out of targeted advertising by adjusting your cookie settings, as explained earlier.

Shine the Light: California law allows California residents to request specific details about how their personal information is shared with third parties for those third parties’ direct marketing purposes or to opt out of such sharing. If you are a California resident and would like to make such a request, please contact us at info@ensowax. Enso Wax may share personal information with third parties for their marketing purposes as described herein or with your consent.

Notice of Financial Incentives and Bona Fide Loyalty Programs [for California and Colorado Residents]

As an incentive for providing us with your Personal Information, you may receive a financial benefit in the form of discounts, special offers, credit, free gifts, or other benefits through participation in our marketing communications, bona fide customer rewards/loyalty programs, surveys, or promotional campaigns (referred to as the “Programs”). When you engage in a Program, we collect personal identifiers such as your full name and contact information, including email address, as well as personal and demographic information you choose to share. To facilitate these Programs, we may disclose this information to advertising networks, marketing partners, data analytics providers, operating systems and platforms, customer support partners, cloud service providers, fraud prevention partners, and technical maintenance and system security providers.

You can opt into a Program by following the sign-up instructions, and you have the option to opt-out at any time by contacting us at info@ensowax.com. Additional terms and conditions associated with a particular Program may apply, which will be provided to you upon sign-up. In offering these Programs, we assess the value of the free or discounted products or services or other benefits we offer, as well as our expenses associated with providing the Program, ensuring that the benefits provided to consumers are reasonably related to the value of collecting consumers’ personal information, such as through marketing communications or better understanding their preferences. Please note that requesting deletion of part or all of your personal information may impact your eligibility for participation in a Program.

Nevada Privacy Rights:

Residents of Nevada have the right to opt out of the sale of certain pieces of their information to third parties. We do not sell your personal information as defined in Nevada Revised Statutes Chapter 603A. If you are a Nevada resident and would like more information about our data sharing practices, please contact us at info@ensowax.com.

Updates to this Policy

We reserve the right to modify this Policy periodically. Should changes occur, we will notify you by posting an updated version on our websites and will specify the date of the last revision.

In the event of material changes that affect you, we will offer additional notice, such as by adding a statement to our websites’ homepage or sending you a notification directly. Your continued use of our Services after receiving notice of such changes will signify your acknowledgment of, and consent to, the updated Policy. We recommend reviewing our current Policy periodically to remain informed about our practices.

Contacting Us

If you have questions, comments or complaints regarding this Privacy Policy, you may contact us as follows:

For customers and users from the UK, the EU and Switzerland:

info@ensowax.com

For all other customers and users:

info@ensowax.com

If you have a concern about how we process personal information that we are not able to resolve, you have the right to lodge a complaint with the applicable data privacy authority where you live.

● If you are a resident of Switzerland, see here.

● In Australia, this is the Office of the Australian Information Commissioner (www.oaic.gov.au).

● In Canada, this is the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or in some cases, the privacy authority in your province of residence.

● In the UK, this is the Information Commissioner’s Office (https://ico.org.uk/).

● In the EU, see a list of applicable data protection authorities and their contact details here.

● In Germany, the competence for complaints is split among different data protection supervisory authorities and the relevant authority is generally the State DataProtection Authority of the German federal state (Bundesland) you habitually reside in. Competent authorities can be identified according to the list provided here.

Last updated April 20th, 2024

Privacy Policy

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